BnB Rack offers a limited life time warranty for main body of all bike carriers from defects in material and workmanship and two years on degradable material like rubber and plastics from the date of the original purchase. For additional information consult our Technical support section. It is under BnB Rack’s discretion to determinate which of the following methods is most suitable to execute the warranty – repair, replacement, or refound.
Q2：
What is liability on BnB Rack products?
A2：
At any rate, BnB rack is only liable for the value of the product. Any damage to cars, property, cargoes, bicycles, and persons are not covered by this warranty.
Q3：
Where should I go for warranty and service?
A3：
Warranty and service are always handled through the dealership where the bike carrier was bought. In any case that dealer cannot be contacted, please find authorized distributor.
Q4：
I lost my owner’s manual. Where can I get a new one?
A4：
You can find a new one in our Technical support section. Besides you can watch our online installation videos for your reference.
Q5：
I would like to purchase a BnB Rack product. Where can I buy one?
A5：
You can find a list of dealers in our website. If you can not find a dealer in our database, please contact us directly. Our customer service email is info@bnbrack.com
